PrivacyPolicy.
Your information is used to schedule and deliver your detail, nothing more. Here's exactly what we collect and how we handle it.
Last updated · June 20, 2026
This Privacy Policy explains how Lume Detail(“Lume Detail,” “we,” “us,” or “our”) collects, uses, and protects your information when you visit our website or book our mobile auto detailing services in Northern Virginia. By using our website or booking a service, you agree to the practices described here.
Who we are
Lume Detail is a mobile auto detailing business serving Fairfax, Arlington, Loudoun, Alexandria, and the surrounding Northern Virginia area. You can reach us at lumedetail1@gmail.com or (240) 796-9228.
Information we collect
Information you provide. When you submit a booking request or contact us, we collect the details you share, which may include:
- Your name and contact details (email address and phone number)
- The service address where you'd like the detail performed
- Vehicle information (make, model, size, and condition)
- Your preferred date and time, and any notes you add to the request
Information collected automatically. Like most websites, our hosting provider may log basic technical information (such as IP address, browser type, and device information) to keep the site secure and reliable. We do not use advertising or third-party marketing trackers. Your language preference may be stored locally in your browser so the site remembers it on your next visit.
Payments. We do not collect or store credit card numbers on this website. Payment is arranged directly (cash, Venmo, or Zelle) at the time of service.
How we use your information
- To schedule, confirm, and manage your appointment
- To contact you about your booking by text, call, or email
- To provide, perform, and improve our detailing services
- To keep accurate business records and prevent fraud or misuse
How we share your information
We do not sell or rent your personal information. We share it only in these limited situations:
- With trusted service providers that help us operate (for example, website hosting and email delivery) who process information on our behalf and are expected to keep it confidential
- When required by law, or to protect our rights, safety, or property
- In connection with a business transfer (such as a sale of the business), where your information would remain subject to this policy
Data retention
We keep your booking information for as long as needed to provide our services and to maintain reasonable business and legal records. When it is no longer needed, we delete or anonymize it.
Your choices and rights
You may ask us to access, correct, or delete the personal information we hold about you, or to stop sending you non-essential messages, by emailing lumedetail1@gmail.com. Residents of Virginia and certain other states may have additional rights under applicable privacy laws, including the right to confirm whether we process your information and to request a copy or deletion. We honor verified requests to the extent required by law.
Children's privacy
Our website and services are not directed to children under 16, and we do not knowingly collect personal information from them. If you believe a child has provided us information, please contact us and we will delete it.
Security
We use reasonable measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Significant changes will be reflected on this page.
Contact us
Questions about this policy or your information? Email lumedetail1@gmail.com or call (240) 796-9228.
